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Delivery Information

We will endeavour to deliver the products to you within 2-5 working days of your account order within the Republic of Ireland, where this is practical. Please allow longer delivery times at busy periods throughout the year eg. Black Friday, Cyber Monday, Christmas, January & May Sales. For guaranteed Christmas delivery 2023, all online orders must be received by Friday 15th December 2023. 

Deliveries are broken down into the following categories and costs


·         Small Item Delivery – €9.99 – Items under 30kgs - Delivery Nationwide (ROI)

·         Local Delivery Large Items - €19.99 – Items weighing over 30kgs, Delivery within 35km of the Telfords Portlaoise Store.

·        Nationwide Delivery Large Items - €49.99 – Items weighing over 30kgs, Delivery outside 50km of the Telfords Portlaoise Store.

Our Click and Collect option is also available for quick collection in store in our Portlaoise branch.

Please note    The shipping option on our shopping cart will be updated when a valid Eircode is entered.  Entry of a shipping address does not constitute a delivery order.  This must be done upon selection of delivery option on the cart.  If a shipping option is not shown, then this item is not available for delivery and is Click and Collect only.

Telfords Portlaoise Ltd reserve the right to cancel any order there shipping information has not been entered correctly during the order process.  A full refund may be processed in this case.

Delivery and Cancellation

Products are subject to availability and delays may sometimes occur that are outside of our control.

Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products.

At the time of delivery you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.

Please note : The customer will be liable for any return costs.